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9.6 Asking CurricuLLM About CurricuLLM
Training Hub9. Troubleshooting and Best Practice9.6 Asking CurricuLLM About CurricuLLM

9.6 Asking CurricuLLM About CurricuLLM

How to get help with CurricuLLM features, settings, and workflows directly in the chat.

Teachers can ask CurricuLLM questions about how to use CurricuLLM itself — no need to search through help pages or leave the chat.

What it is

CurricuLLM has a built-in help system that lets staff ask questions about the platform directly in the normal chat. If you want to know how to set up a class, manage licences, create a quiz, or configure an integration, just ask. CurricuLLM will search its training hub documentation and give you a natural answer with links to the relevant help pages.

How to use it

There is no special button or mode — just type your question in the chat as you normally would. CurricuLLM will recognise that you are asking about the platform and search for the answer automatically.

Examples that work

  • "How do I create classes in CurricuLLM?"
  • "Where do I manage teacher licences?"
  • "How do I set up SIS integration?"
  • "Can you make podcasts?"
  • "Do you support quizzes?"
  • "How do I change content filters?"

Examples that do NOT trigger it

Questions about teaching content or curriculum topics are handled by the normal curriculum tools instead:

  • "Write a lesson plan for Year 5 Science" — this is a teaching task
  • "What should I teach in Stage 3 Mathematics?" — this is a curriculum question

CurricuLLM knows the difference and routes your question to the right place automatically.


What you see

While the search runs, you will see a brief progress indicator — something like "Searching CurricuLLM help for 'creating classes'." This takes just a moment. Then the AI streams its answer using the search results, weaving in relevant information and linking to the most relevant training pages on curricullm.com.

The experience should feel natural — like the AI just knows about CurricuLLM — rather than like you are querying a separate knowledge base.


When no help page is found

If you ask about something that does not have a matching training page, CurricuLLM will let you know it couldn't find the answer and suggest you email hello@curricullm.com for support.


Who gets it

This feature is available to staff and administrators only. Students do not see it — their experience stays focused on learning content.


Tips

  • Ask naturally — you do not need to use special keywords or phrases.
  • If your first question is too broad (e.g. "Help me with settings"), try being more specific (e.g. "How do I change my school's content filters?").
  • The answers include links to the full training pages, so you can read more detail if you need it.

Summary

If you ever get stuck on how to do something in CurricuLLM, just ask in the chat. The built-in help system will search the training hub and give you a clear answer with links — no need to leave your conversation.

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